Here is an email from a happy CuLator customer on 05/08/19:
Lynne,
Wow this is a fast response . Just what I needed . I love your products by the way . The CuLator is the only thing that has worked for me . I saw David M. had also called me back.
Tell him thank you also
I will continue to be a loyal customer of your products
Thanks again
Paul C.
We love customers like Paul! Thank you for sharing your comments!
Here is a recent question we received that I wanted to share:
I have a question regarding the Metal Eliminator. We have copper in our pool (about 2.0) no staining or water changing color… just the kids hair is getting a green tint. Do we have to use the Metal Sequester first (I did use metal free at the beginning of the season)? Or can I just get the CuLator Metal Eliminator and put it in my pump basket. Much Appreciated!!
K.D. California
Here is the response:
K.D.
Copper will definitely turn your kids hair green. No, you don’t have to use the Metal Sequester first, but rather use it at the same time with the CuLator Metal Eliminator Ultra 4.0 ( in your pump basket) for best results. All metal sequestering agents have a limited life span. Usually about three to four weeks; so, the best way to deal with stain-causing metals is to get them out of the water. CuLator is the only product that gets the metal out of the swimming pool water.
Thanks!
We have had calls about using Clorox Xtra Blue Shock with algae killing crystals. Please note that this product is using copper as the “algae killing crystals”. Copper is a great killer of algae, but also creates problems like pool water turning colors and swimming pool staining.
Always read the label to see what chemicals you are adding to your pool water.
If you do use this product, then you will definitely need to use a CuLator PowerPak 1.0 to eliminate the extra metals.
We have many questions about balancing pool water. Each pool is a little bit different, but most pools will have few problems IF you keep the water balanced.
Use our Guide to Balanced Pool Water which you should print off and keep with your pool records. This is a general guide set up to make balancing your pool water a little more easy.
When balancing the pool chemistry, it is best to always go to the low end of the ideal settings. An example is if the range for Total Alkalinity is 100-125, then try for 100. In the case of the pool water chemistry, less is best.
