CuLATOR INFLATED LIKE A BALLOON, IS THIS NORMAL?

CuLator Ultra 4.0 hydrated and puffy.
CuLator Ultra 4.0 hydrates and puffs up. This is normal.

Message: 

I’ve used CuLator 4.0 for the past few years and have been happy with the results. I believe there is a problem with the CuLator 4.0 I purchased this year from Leslie’s Pool Supply. After placing it in the skimmer, the bag in the plastic holder has inflated like a balloon. Is this a defective product?

Response:

Thank you for your email and continued use of CuLator!

Your new CuLator Ultra 4.0 is supposed to inflate.  The polymers inside hydrate and then start to bind the metals. Often, it looks like a grenade when the polymers are hydrated inside the bag.  When the bag shrinks to ½ the size, feels watery inside, or crunchy inside, then the CuLator is finished and needs to be replaced.  If the bag is still puffy, then it has capacity to remove metals.  

Note:  Sometimes in our production process, polymers get onto the outside of the CuLator bag.  Don’t worry, the polymers are non-toxic and they will slough off and get caught by the filter.  These will show up as a clear gel on the outside of the bag.  If you happen to see a white substance, which looks like Crisco, form on the outside of the CuLator bag, that is phosphate remover which gets caught by the bag.  Just rinse that off and the CuLator will work normally.

 

phosphate remover on CuLator bag
Phosphate Remover collects on the CuLator bag (white goo). Just rinse this off and the CuLator works fine.

Is the CuLator Still Working When Puffed Up?

We get questions about if CuLator is working and when you know it is finished and needs to be replaced.

Here is an example of a question:

Love your product my pool had very high copper levels after 4 days my bag is blue and puffed up. Should I take it out if it is puffed up ? I bought the 1.0 and seems to really be working so I purchased the 4.0 also!

Here is an answer:

When the CuLator is puffed up, it means the CuLator polymers have “hydrated”.  This is normal and does not mean all the metals have been removed from the water.  When the contents of the CuLator bag shrink to half their size, or the contents feel watery or like pebbles inside, then it is time to replace the CuLator.  This may take 1-3 months with the CuLator 1.0 and up to 6 months with the CuLator Ultra 4.0.

When the contents of the bag turns blue (or another color), that indicates that metals are being removed from the water.  The best way to see if metals are being removed is to hold the bag up to the light (with the light behind the bag) and see if there is a color INSIDE the bag.

If the bag is “puffy” it still has capacity to remove metals from the water.  If you aren’t sure you can always call Periodic Products at 954-764-7654.

 

CuLator Ultra 4.0 hydrated and puffy.
When the CuLator is Puffy There is Still Capacity to Remove More Metals from Pool Water
Used CuLator with Copper Removed From the Pool.
CuLator 1.0 Used and Blue Indicates Copper was Removed from the Pool Water

We also have a product call the CuLator Metal Indicator Tabs, which is an easy visual to use to determine if you have metals and which one you have in your pool water.

CuLator Metal Indicator Tab Showing Copper Present in Pool.
Metal Indicator Tab Turns Blue/Teal Indicates Copper Present in Pool Water
CuLator Metal Indicator Tab- Indicating iron is in the swimming pool water
Metal Indicator Tab Turns Yellow/Orange/Rust Indicates Iron Present in Pool Water